When customers trust your business with their data, they expect a certain amount of protection. In the past, companies have experienced significant blowback because they failed to protect client information during data breaches and other notable events. Make sure that doesn’t happen to you by learning these steps you can take to protect customer data.
Use Strong Passwords
The days of “password” as a password are long gone, but people still use simple four-digit numbers as passwords. This method is a surefire way to allow a data breach. Passwords should be at least 13 characters, with no discernible pattern to speak of—don’t use a pet’s name or the date your company was founded. Ideally, mix up lowercase and uppercase letters with numbers and symbols for the highest level of security.
Install Data Protection Software
The first line of defense for your company’s data is anti-virus and anti-malware software. While it should not be the only step you take, this software will protect your business against the vast majority of cyberattacks. Remember to keep all your software up to date—anti-virus software will provide updates as hackers change their tactics. Once you have anti-virus and anti-malware software installed, it’s important to make sure you also mask and encrypt your data.
Secure Your Network
When you use a dedicated network that’s only for your business, it becomes more difficult and less profitable for bad actors to attack you. In addition to using a dedicated network, make sure you have a backup of all data, both yours and that of your customers. Some hackers aren’t trying to gain access to your information; they just want to take access away from you.
When that happens, the hackers threaten to delete all your data unless you pay them. If you have a backup, you know your information is safe and their threats become invalid.
Now that you know a few steps you can take to protect customer data, guard your users and your own bottom line. Standing as one of the most impenetrable places for customer data is crucial as everyone wants to feel like their information is protected.