Business broadband is a way for companies to stay connected and ensure internet connectivity for multiple employees at once. With the 2025 landline switch off fast-approaching, business broadband and calling is set to be more important than ever.
Large-scale internet access will normally be required for offices and workspaces in order to accommodate multiple users being online at the same time.
Any business space with more than 10 employees should consider contracting a business broadband service in order to allow stable and reliable internet connection for all users.
What do business broadband services provide?
Unlike traditional broadband services, in addition to offering more stable connectivity for more users, business broadband packages typically come with more additional features. Because business broadband providers are designed for companies, they are more capable of supporting a large workforce than traditional residential broadband services.
For example, the majority of business broadband services will offer customer support at any time of the day, faster and more reliable connection, and better security. As a result, business broadband packages typically sell at a higher cost than residential broadband services.
What are the benefits of business broadband?
There are many different benefits from taking out a business broadband package, including the following:
Priority internet traffic
In the case of most broadband providers, they will give priority to their broadband customers – due to the greater volume of users per package and due to the higher price that these customers pay. As a result, the service is usually faster and more reliable, unlike residential broadband service which is often disrupted and inconsistent due to heavy usage in the area.
24-hour customer support
A loss of connection can be detrimental for companies trying to get on with their daily operations. If your connection gets disrupted, especially if it is on a long-term basis, it can be extremely damaging for your company reputation or even revenues, as well as being a huge time-waster.
With business broadband, you can benefit from 24/7 customer support. That way, should you experience any connection troubles, your provider can help you deal with the problem as soon as possible to get you back online.
In addition to this, having a dedicated business broadband service, rather than a residential package, offers a guaranteed service from providers. In the case that you run into connection troubles, your providers guarantee to get your broadband back online within 24 hours or the next working day. Business broadband providers want to assure you that, if you experience disruption, this is only for the shortest amount of time necessary.
If your business broadband provider cannot get you back online on the next working day, you are likely to be entitled to compensation. Or, as is the case with many providers, you will be given a backup hub for your broadband so that you can keep your business operations going.
The threat of cyber attacks is becoming increasingly prevalent for businesses of all sizes, especially as the attacks are more and more sophisticated and hard to detect. For businesses in particular, the impact of a cyber attack can be devastating – both at a financial level and at a reputational level.
When companies contract a business broadband service, this comes with a far greater level of security and protection. Unlike residential packages, business broadband services offer high grade security which can help them stay ahead of any potential threats of cyber attacks or hacks.